Due to a track point fault, train travel time might be delayed from Queenstown to Jurong East in Singapore, stated SMRT in a recent Twitter update on November 4. Due to the same, free regular bus services will be opened between Clementi and Jurong East. SMRT has recently given an update on the situation. The track point fault has been resolved. Train services are back to normal.
[EWL]: Due to a track point fault, pls add 30mins train travel time from #Queenstown to #JurongEast. (Not linked to new signalling project).
— SMRT Corporation (@SMRT_Singapore) November 4, 2017
[EWL] UPDATE: Free regular bus svcs between #Clementi and #JurongEast.
— SMRT Corporation (@SMRT_Singapore) November 4, 2017
[EWL]: Due to a track point fault, pls add 10mins train travel time from #Queenstown to #JurongEast. (Not linked to new signalling project).
— SMRT Corporation (@SMRT_Singapore) November 4, 2017
Commuters are expressing their disgust over the same.
"Half hour = Till the end of time," tweeted one.
"Bad luck fault again" tweeted another.
Many seem to be unaware of the whole track point fault mechanism.
"This is new to me..Track POINT fault?" wrote one.
Dude. This problem started from 9:45am and you're only posting it now. Brilliant. TV screens at station still said "NORMAL" for EW line.
— ZachSeb 제크리 (@ZSeb_) November 4, 2017
Half hour = Till the end of time
— Ray Tay (@raytay78) November 4, 2017
In a recent Twitter update, SMRT has asked commuters to add 10 minutes travel time from Queenstown to Jurong East. The tweet states that the track point fault is not due to a new signalling project. Authorities are trying to solve the hindrance which may be a technical one.
SMRT in a recent update has declared that the technical problem has been resolved and the free bus service from Clementi to Jurong East has been stopped.
[EWL] CLEARED: Free regular bus services between #Clementi and #JurongEast have ceased.
— SMRT Corporation (@SMRT_Singapore) November 4, 2017
Regular updates on technical faults by SMRT is not something new. On October 24, trains from Yishun to Toa Payoh ran at a slower speed. On October 26, train services between Ang Mo Kio to Bishan and Marina South Pier, was hampered due to a major track fault.